HIPAA-compliant architecture
Encrypted data at rest and in transit, role-based access control, and audit trails across every patient interaction.
01 · About the product
Patient care, digitally connected
CarePulse Health gives clinics a unified platform for scheduling, secure messaging, and virtual consultations — without forcing staff to juggle five different tools.
Regional healthcare networks needed a patient-facing app that met compliance requirements while feeling as simple as consumer software. Legacy portals were slow, fragmented, and hard for older patients to use.
CarePulse centralizes appointment booking, prescription refills, lab results, and HIPAA-compliant video visits — with role-based access for doctors, nurses, and front-desk staff.
We designed mobile-first flows with large touch targets, clear status updates, and accessible color contrast so patients of every age group could complete tasks independently.
12
Clinic locations
40%
Fewer no-shows
99.9%
Uptime SLA
Telehealth visits
Encrypted video consultations with waiting-room queues and automated reminders.
Secure records
Patient-accessible lab results and visit summaries with audit logging.
Smart scheduling
Real-time availability, insurance verification, and same-day slot discovery.
Care team messaging
Async messaging between patients and care coordinators with SLA tracking.
02 · What we did
Engineering for compliance and scale
We owned architecture, product design, and full-stack delivery — balancing healthcare regulations with a consumer-grade experience.
Telehealth video stack
Integrated WebRTC video with fallback dial-in, session recording policies, and provider-side queue management.
EHR integration layer
Built FHIR-compatible APIs to sync appointments, demographics, and clinical notes with existing hospital systems.
Patient onboarding redesign
Simplified registration, insurance capture, and consent flows — reducing drop-off during first-time sign-up.
Admin & analytics dashboard
Operations tooling for clinic staff to manage schedules, review message queues, and track visit completion rates.
03 · Our process
From discovery to clinical launch
A phased delivery model that kept stakeholders aligned while meeting strict security and compliance checkpoints.
- 01
Compliance discovery
Mapped HIPAA requirements, data residency rules, and existing EHR constraints before writing production code.
- 02
UX for diverse patients
Prototyped flows with clinic staff and patient focus groups — prioritizing clarity over feature density.
- 03
Secure platform build
Delivered backend services, mobile apps, and admin tools with encryption, logging, and penetration-test readiness.
- 04
EHR integration
Connected scheduling and records sync with the client's existing systems through staged API rollouts.
- 05
Pilot & training
Launched at two clinic sites, trained front-desk teams, and iterated on feedback before network-wide rollout.
- 06
Scale & monitor
Expanded to all locations with observability, on-call runbooks, and continuous compliance reviews.
04 · Delivery
What we shipped
A production-ready healthcare platform that clinics could deploy confidently — secure, accessible, and built to grow.
Patient mobile app
iOS and Android apps for booking, messaging, records, and video visits.
Provider web portal
Dashboard for clinicians to manage schedules, messages, and visit notes.
Telehealth module
Encrypted video visits with queue management and session policies.
EHR sync APIs
FHIR-compatible integration layer for appointments and patient data.
Admin operations hub
Staff tooling for analytics, user management, and compliance reporting.
Launch playbook
Training docs, support runbooks, and phased rollout plan for 12 clinics.
Case study by Devcorebit · CarePulse Health